Thank you for shopping at ArtfulLights. We’re dedicated to ensuring your satisfaction with our products. If you’re not fully satisfied with your purchase, we’re here to help.

**Eligibility for Returns**
You may request a return for eligible items as long as the product:
– Has not been used or damaged
– Is in its original packaging
– Includes proof of purchase

**Non-Returnable Items**
We do not accept returns for:
– Customized or made-to-order items
– Products that show signs of use or alteration

**How to Request a Return**
Please contact us at **artfullights@gmail.com** to request a return. Be sure to include your order number and reason for the return. Our support team will provide you with detailed instructions.

**Return Shipping**
Customers are responsible for return shipping unless the product was damaged or incorrect upon arrival.

**Refund Process**
Once your return is received and inspected, we’ll notify you regarding the status of your refund. If approved, your refund will be issued to your original payment method.

**Damaged or Incorrect Items**
If your order arrives damaged or you received the wrong product, please contact us immediately with photos. We will resolve the issue as quickly as possible.

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We truly appreciate your support and will always do our best to ensure you have a great experience with ArtfulLights.